Is there a physical store where I can come to shop in person instead of online ordering?
Our pop-up shop has ended, but you can always shop our latest collections online. Stay tuned to our social media for future pop-up events!
Is it possible to change or cancel my order after it’s placed?
There is a 24 hour window for any cancellation requests for all online orders. Once an order is placed, it’s final, and no shipping addresses can be changed, edited or updated due to our customer privacy policy. We hustle to get your order out ASAP, so we can’t modify it. Expect your goodies in 7-14 business days.
What if I need to exchange an item?
You’ve got 14 days from delivery date to send it back for store credit.Remember, we don’t do refunds. You’ll get credit for the item’s price, but not for shipping, taxes, or discounts. Make sure what you’re returning is in its original state, original packaging, and with all product tags attached. You’re in charge of sending it back to us. If your item’s defective, we’ll refund the shipping cost. Anything sent back after 14 days from delivery won’t be accepted, no if’s, and’s, or but’s. Give us up to 10 business days to process your return and issue that credit.
Can I place an order by phone?
Currently, we only accept orders through our website. This helps ensure a smooth and secure checkout experience for all customers.
Can I add a note/message to my online order for a gift I am sending to someone?
This is not an option we currently provide, but we appreciate your feedback and will take it into consideration for future updates!
Can I change the style, color, size, or quantity in my online order once it has been placed?
Unfortunately, once an order has been placed, we cannot make changes to the style, color, size, or quantity. Please double-check your selections before finalizing your order.
How can I cancel my online order?
Please contact our customer service team directly within 24 hours of placing your order for all cancellation requests. You will need to provide the 6-digit online order number associated with your purchase. After 24 hours, cancellations may not be possible as orders are processed quickly. You can reach customer service at